MonkeySMS  Privacy Policy

Please read this agreement carefully before accessing or using this site. By accessing or using the site, you agree to be bound by this agreement.

At MonkeySMS we respect and take steps to protect your privacy. We strive to make our site a safe environment for everyone who visits and uses MonkeySMS services. We are committed to providing you with the best possible online service and experience as well as the best products and services. The purpose of this policy statement is to fully share with you:

• What information we collect from you and how we use it
• With whom we share the information
• How you can change the information that we collect or with whom we share it
• How we safeguard the information collected

This policy addresses our practices with respect to our website, but does not address the practices of any website we link to (including the merchants and content providers we link to). This policy is incorporated into, and subject to the terms of, our Terms of Use.

The Information That We Collect

You provide certain information to us by entering it onto our site, which may include, but not be limited to, the following: name, mailing address, email address, telephone number and credit card number.

We may also automatically collect information from you, including, but not limited to, the Internet Protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type, operating system and platform.

We also receive information from you when you interact with our website and sites upon which we advertise. For example, when you conduct a search or make a selection, we collect this information.

How We Use Information Collected

We use information which you provided to us to service your account. We may also use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content and layout. We do this in an attempt to improve our site and better tailor it to meet our users' needs.

We use your email address to contact you regarding administrative notices, for assisting you with customer service items, or for providing you with news from time to time. In such cases you can opt out of future mailers by editing your preferences within your MonkeySMS   account. Information on how to opt out is included in these emails.

We share web site usage information about visitors to our web site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics.

Disclosure of Your Information

We do not sell or rent any personally identifiable information about you to any third party. We do aggregate personally identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you. MonkeySMS offers features on our site where we will, by necessity, need to provide some of your information to the third party offering such services.

In addition, we must comply with court orders, information requests from government agencies and regulators and other legal and regulatory processes that may require the disclosure of your personally-identifiable information.

Reviewing/Changing Your Information

If at any time you would like to change any information in your account, login from the home page. Once you have logged in, you will be able to change or update your information.

How We Safeguard the Information Collected

Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems. This will not be done for commercial purposes or gain from MonkeySMS as such.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use SSL encryption technology to protect the transfer of your information.

If you have further questions about our privacy policy or its implementation, please use Contact Us from the home page.

You acknowledge that acceptance of this privacy policy is a condition to your use of our services and you agree to be bound by all of its terms and conditions.

Miscellaneous

This agreement and the resolution of any dispute related to this Agreement or the site shall be governed by and construed in accordance with the laws of New York in the United States of America, without giving effect to any principles of conflicts of law.

MonkeySMS's failure to insist upon strict enforcement of any provision of this agreement shall not be construed as a waiver of any provision or right. Any legal action or proceeding between TextMonkeySMS Mobs and you related to this agreement shall be brought exclusively in a federal or state court of competent jurisdiction venued in New York.

IN NO EVENT SHALL MonkeySMS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, BUSINESS, DATA OR PROFITS, LITIGATION AND THE LIKE, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITH RESPECT TO GOODS OR SERVICES.


ANTI-SPAM POLICY
SMS Spam, Mobile Spam, Text Messaging Spam... MonkeySMS is determined to keep it off of your mobile phone.

Our Policy
The MonkeySMS.com group text messaging system allows only verified opt-in subscriptions. It ensures that all subscribers can opt-out quickly, easily, and permanently from unwanted SMS communications. This is done either from our website or by sending a text message from your phone to the short code 71441 or 40691 with the word 'STOP, REMOVE, OPT OUT or CANCEL'.

Our Definition of Spam
We consider any unsolicited, unexpected, or unwanted text message as Spam. We do NOT allow use of 3rd party lists, whether consent has been gathered or not. We believe that any type of communication sent to a subscriber about an unrelated subject, that the subscriber did not request, to be Spam.

MonkeySMS.com™ Anti-Spam policy:
MonkeySMS.com™ follows an ANTI-SPAM policy for all of its communications protocols. This means that we do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. Please let us know about any abuse, including the sender ID, your Mobile Number (to be removed); the date and time you received it and the contents of the message. To report any abuse or violations of inappropriate use of our service, please contact us with your comments/complaints. Your report will be registered and the Client will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential.

Anti-Spam Policy Enforcement:
On our terms and conditions agreement, our Clients specifically agree NOT to use MonkeySMS.com to send unsolicited Text Messages or Spam. Upon incorporating a list Clients agree on the Opt-In only policy to their list. All Text Messages sent using MonkeySMS.com can be tracked and so removed from the sender list. We support OPT-OUT / REMOVE / UNSUBSCRIBE, Clients have the ability to remove mobile numbers. TextMobs.com maintains an OPT-OUT list that restricts our Clients from adding a mobile number to their list that has been previously Opted-Out, and a Global Block List. If we suspect a violation of our Anti-Spam policy, we will contact the Client and discuss the Client options, which may range from a warning, to termination of service for that Client. To the best of our knowledge, our system adheres to ALL state and national laws regarding sending unsolicited bulk / group text messages.

SPAM and ABUSE REPORT: OPT-OUT / REMOVE / UNSUBSCRIBE
If you wish to remove yourself from any list, please email us (at service@monkeybrainmedia.com) with an "OPT-OUT", "UNSUBSCRIBE", "STOP" or "REMOVE" in the subject line. You also may reply to the text Message received by using any of the aforementioned keywords. Finally, you may send a text message containing the word "STOP" to the number 71441 or 40691 from your phone.

Please let us know about any abuse, including your Mobile Number, the date and time you received it and the contents of the message. You will be removed from that list and the Client will be restricted from adding your mobile number to their list in the future. Email: service@monkeybrainmedia.com

MonkeySMS
by Monkey Brain LLC
Po Box 366504 San Juan, PR 00936  
Tel. 1-787-931-0010  /  1-787-333-0923
Toll Free & Whatsapp: 1-800-528-1969

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